Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
3687
-
LatestTicket
-
-
CreatedAt
-
4/29/2021 10:59:51 AM
-
UpdatedAt
-
11/22/2021 8:05:04 AM
-
Subject
-
water
-
Description
-
cr wa 12/2019/10/2020<br/><b>Journal Number</b>: [479478]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
3136
-
OpenedBy
-
-
AssignedTo
-
12
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
50
-
Escalation
-
-
EscalationCron
-
1671
-
History
-
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-04-29T10:59:53.963Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:10:11.100Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T08:05:04.003Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
11
-
ResolvedAt
-
11/22/2021 8:05:04 AM
-
Thread
-
-
ResolvedBy
-
12
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
11