Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3678
LatestTicket
CreatedAt
4/29/2021 9:43:29 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
water query
Description
water query<div>6 months policy journals done for 201912&amp; 202010</div><br/><b>Journal Number</b>: [815090]<br/><b>Journal Amount</b>: [-R975.01]
Priority
Disposition
27
ConversationType
3
Parent
Account
3129
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1664
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-29T09:43:17.720Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-29T09:44:02.883Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T07:59:29.398Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-16T09:16:35.469Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-16T10:14:51.744Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-21T07:26:53.920Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
4/12/2022 9:39:10 AM
Thread
ResolvedBy
4
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3