Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3677
LatestTicket
CreatedAt: 4/29/2021 9:29:15 AM
UpdatedAt: 2/23/2023 8:34:05 AM
Subject: LATE TERMINATION
Description: LATE TERMINATION<br/><b>Journal Number</b>: [919745]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3128
OpenedBy
AssignedTo: 5
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"18","un":"lindan","dt":"2021-04-29T09:33:25.227Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-04-29T09:34:35.209Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-24T08:16:50.760Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:21:50.377Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-10-05T13:20:47.628Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1
ResolvedAt: 2/23/2023 8:34:05 AM
Thread
ResolvedBy: 6
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 6