Details

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LatestCall
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IsOpen
Customer
3674
LatestTicket
CreatedAt
4/29/2021 8:58:49 AM
UpdatedAt
7/3/2022 9:37:42 AM
Subject
water
Description
high water consumption on march account 2021<div><br></div><div>QRC RESPONSE:</div><div>March 2021 was back charged consumption over 99 days (3 months).</div><div>Old meter removed in May 2021 and interims removed with actual readings.</div><div>Acc in order and query closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3126
OpenedBy
AssignedTo
7
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
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History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-04-29T08:58:51.449Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T07:58:08.408Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
7/3/2022 9:37:41 AM
Thread
134462
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
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3