Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3671

LatestTicket

CreatedAt

4/29/2021 8:44:18 AM

UpdatedAt

11/22/2021 7:56:45 AM

Subject

Leak letter

Description

Affidavit submitted by consumer and filed.<div>customer to re submit plumbers letter</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

3123

OpenedBy

AssignedTo

75

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-29T08:44:04.554Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-21T09:00:16.219Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T07:56:45.703Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

6

ResolvedAt

11/22/2021 7:56:45 AM

Thread

ResolvedBy

173

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

6