Details

EscalationLevel
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Campaign
IsOpen
Customer: 3668
LatestTicket
CreatedAt: 4/29/2021 8:29:29 AM
UpdatedAt: 3/28/2022 6:33:19 AM
Subject: water
Description: water leak credit Journal Number: [479040] Journal Amount: [R31,516.47]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3120
OpenedBy
AssignedTo: 3
Region: 2
Department: 23
QueryType: 1
SubQueryType: 50
Escalation
EscalationCron: 1662
History: [{"op":"R","uid":"12","un":"thembesas","dt":"2021-04-29T08:29:32.421Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-04-29T08:32:55.163Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-04-29T08:47:12.097Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 50
CreatedBy1
UpdatedBy1
ResolvedAt: 3/28/2022 6:33:19 AM
Thread
ResolvedBy: 3
WasCreatedByCustomer
HasIvrcall
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Updator: 3