Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3652
LatestTicket
CreatedAt
4/28/2021 12:08:09 PM
UpdatedAt
11/22/2021 7:13:45 AM
Subject
High consumption
Description
Kindly assess a high consumption for this account ,for the period 202004<div><br></div><div>SIX MONTHS POLICY DONE</div><br/><b>Journal Number</b>: [977507]
Priority
Disposition
27
ConversationType
3
Parent
Account
3107
OpenedBy
AssignedTo
74
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1649
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-28T12:07:58.467Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:15:27.450Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T07:13:45.496Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
11
ResolvedAt
11/22/2021 7:13:45 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
11