Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3645
LatestTicket
CreatedAt
4/28/2021 11:08:58 AM
UpdatedAt
11/20/2022 7:33:19 AM
Subject
Six months policy
Description
Kindly assess a high water consumption for this account for the period 201903-202011<div><br></div><div>QRC RESPONSE:</div><div>DEBT WRITTEN OFF ON 202106, CLEARED THE ACOUNT.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3101
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1641
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-28T11:08:48.027Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T07:06:57.577Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/20/2022 7:33:18 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6