Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3637
LatestTicket
CreatedAt
4/28/2021 10:23:06 AM
UpdatedAt
11/26/2022 10:37:43 AM
Subject
HIGH WATER CONSUMPTION
Description
HIGH WATER CONSUMPTION - WATER CHARGE DUPLICATION ON ACCOUNT. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT</div><br/><b>Journal Number</b>: [113959]<br/><b>Journal Amount</b>: [477,01]
Priority
Disposition
25
ConversationType
3
Parent
Account
3096
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1633
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-28T10:22:55.744Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-28T10:25:04.946Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T06:56:07.147Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/26/2022 10:37:42 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
8