Details
Conversation
EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
318
LatestTicket
CreatedAt
7/27/2020 1:17:42 PM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
water query
Description
6 month policy to be assessed and adjusted.<br><b>Journal Number</b>: [BJ71171657]<div>Journal Number [826770]</div><div><b>Response from QRC:</b></div><div>Journal Authorised.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
442
OpenedBy
10
AssignedTo
10
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:47:18 AM
Thread
124238
ResolvedBy
10
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
10
Updator
11