Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3614

LatestTicket

CreatedAt

4/28/2021 8:32:01 AM

UpdatedAt

2/16/2022 8:52:23 AM

Subject

6 Months policy

Description

Kindly assess a Six Months Policy for the period 202003-202007<div><br></div><div>ACCOUNT DOES NOT QUALIFY FOR A SIX MONTHS POLICY ADJUSTMENT</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

3078

OpenedBy

AssignedTo

74

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-28T08:31:50.516Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T08:38:21.260Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T06:44:20.283Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-16T08:51:20.672Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

15

ResolvedAt

2/16/2022 8:52:23 AM

Thread

124029

ResolvedBy

172

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

15