Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3602
LatestTicket
CreatedAt
4/28/2021 6:54:39 AM
UpdatedAt
4/28/2021 6:54:41 AM
Subject
Description
Priority
Disposition
ConversationType
2
Parent
Account
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"21","un":"heinrichs","dt":"2021-04-28T06:54:27.656Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
21