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CreatedAt
4/26/2021 7:20:16 AM
UpdatedAt
3/22/2022 7:09:10 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH WATER CONSUMPTION IN JULY 2020 AND MARCH 2021. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>account adjusted 08/2021 journal no 888574.</div>
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3064
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67
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ResolvedAt
3/22/2022 7:09:10 AM
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HasIvrcall
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