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3590
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CreatedAt
4/23/2021 1:21:26 PM
UpdatedAt
10/23/2022 12:38:56 PM
Subject
High water consumption
Description
Kindly assess a high water consumption for the period 202006<div><br></div><div>QRC RESPONSE: Customer does not qualify for six months policy,<br><div><br></div><div><br></div></div>
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27
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3
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Account
3059
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15
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2
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23
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1
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67
Escalation
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1587
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-23T13:25:41.603Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T12:01:16.197Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T06:22:21.521Z"}]
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1
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101
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14
ResolvedAt
10/23/2022 12:38:56 PM
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10
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