Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3575
LatestTicket
CreatedAt
4/23/2021 10:45:52 AM
UpdatedAt
11/21/2021 11:44:06 AM
Subject
consumption
Description
&nbsp;<table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="864" style="height:15.0pt;width:648pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
3048
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1577
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-23T10:50:07.502Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T11:40:52.538Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-10T07:22:13.994Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:41:37.842Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/21/2021 11:44:06 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14