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CreatedAt
4/23/2021 10:36:05 AM
UpdatedAt
6/16/2022 8:35:44 AM
Subject
Meter closed on acc but still charging
Description
<p class="MsoNormal"><span lang="EN-US">Can you please reverse water charge/ interim for water meter 38237278. It looks like it was closed in 26/09/2017 but is till charging on the account as a result there are 2 water charges on the account the second meter is CURA9236.<o:p></o:p></span></p>
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-23T10:36:07.231Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:38:01.970Z"}]
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