Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3569
LatestTicket
CreatedAt
4/23/2021 10:29:07 AM
UpdatedAt
11/21/2021 11:35:22 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2020/01-2020/10<div>credited interim was more than the actual debited charge there fore six months policy will not be applied.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3042
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-23T10:29:09.641Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T12:05:38.651Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:35:23.286Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
12
ResolvedAt
11/21/2021 11:35:22 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12