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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
3564
LatestTicket
CreatedAt
4/23/2021 10:11:56 AM
UpdatedAt
2/13/2022 10:53:30 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2020/07-2021/03.<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3037
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-23T10:11:57.895Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:28:22.637Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T10:51:36.041Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
214
ResolvedAt
2/13/2022 10:53:30 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214