Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
3543
-
LatestTicket
-
-
CreatedAt
-
4/23/2021 7:33:57 AM
-
UpdatedAt
-
5/19/2022 7:53:10 AM
-
Subject
-
WATER QUERY
-
Description
-
WATER QUERY
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
3020
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"18","un":"lindan","dt":"2021-04-23T07:33:59.814Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T11:47:20.802Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:17:41.575Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
14
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
14