Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3537
LatestTicket
CreatedAt: 4/22/2021 10:08:51 AM
UpdatedAt: 7/21/2021 12:16:35 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3018
OpenedBy
AssignedTo: 12
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-22T10:08:53.573Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T08:39:52.162Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:16:43.737Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:16:35 PM
Thread
ResolvedBy: 12
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14