Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
310
LatestTicket
CreatedAt
7/27/2020 11:50:11 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
process a 100% credit
Description
<table border="0" cellpadding="0" cellspacing="0" width="609" style="border-collapse: collapse;width:457pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="609" style="height:23.45pt;width:457pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.<br><br>100% Water CR, Processed .<b>Journal Number</b>: [171618]<br><br><b>RESPONSE QRC</b>:100% WA CR, Journal {171618}Authorized.</td></tr></tbody></table><br><br>
Priority
Disposition
27
ConversationType
3
Parent
Account
434
OpenedBy
11
AssignedTo
4
Region
2
Department
23
QueryType
1
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-08-10T07:15:58.244Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T08:35:16.914Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T08:37:16.074Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T13:18:41.194Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
230
ResolvedAt
4/12/2022 9:39:10 AM
Thread
ResolvedBy
4
WasCreatedByCustomer
HasIvrcall
Creator
11
Updator
230