Details
Conversation
EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Not Set True False
Customer
3521
LatestTicket
CreatedAt
4/22/2021 9:12:33 AM
UpdatedAt
9/7/2022 12:08:40 PM
Subject
Six months policy
Description
Please assess account for six months policy for period 2019/03-2020/05.<div><br></div><div>SIX MONTHS ADJUSTMENT DONE</div><br/><b>Journal Number</b>: [113937]<br/><b>Journal Amount</b>: [-R5,710.92]
Priority
Disposition
27
ConversationType
3
Parent
Account
3004
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-22T09:12:26.219Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:01:11.633Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
9/7/2022 12:08:36 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
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3