Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
3519
-
LatestTicket
-
-
CreatedAt
-
4/22/2021 9:08:15 AM
-
UpdatedAt
-
3/28/2022 7:10:22 AM
-
Subject
-
Six months policy
-
Description
-
Please assess account for six months policy for period 2019/03-2020/05.<div><br></div><div>ADJUSTMENT DONE</div><br/><b>Journal Number</b>: [768877]
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
3002
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-22T09:08:07.115Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:59:25.286Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-28T11:38:16.188Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-13T09:41:54.796Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
15
-
ResolvedAt
-
-
Thread
-
123771
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
15