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3518
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CreatedAt
4/22/2021 9:04:35 AM
UpdatedAt
2/23/2023 10:43:23 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH WATER CONSUMPTION. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>QRC RESPONCE - adjustment done 2021/11 for water</div><div>Query resolved</div>
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27
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3001
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23
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77
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67
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-22T09:04:28.358Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:55:17.520Z"}]
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101
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14
ResolvedAt
2/23/2023 10:43:23 AM
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143089
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13
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