Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

309

LatestTicket

CreatedAt

7/27/2020 11:04:41 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

Leak Rebate

Description

Affidavit received for leak repairs dated 2018<br><b>Journal Number</b>: [171519]<br/><b>Journal Amount</b>: [-R40,170.22]

Priority

Disposition

27

ConversationType

3

Parent

Account

433

OpenedBy

11

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T09:29:59.585Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-18T07:40:00.195Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

11

Updator

3