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CreatedAt
4/22/2021 8:59:26 AM
UpdatedAt
2/23/2023 10:16:08 AM
Subject
High water consumption
Description
Kindly assess a high water consumption for the period 2020/08/21<div><br></div><div>&nbsp;QRC Response - queried period does not qualify for 6 months policy&nbsp;</div><div>Query resolved, No report from water works&nbsp;</div>
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27
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History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-22T08:59:28.079Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:53:56.276Z"}]
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ResolvedAt
2/23/2023 10:16:08 AM
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143080
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