Details

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IsOpen
Customer: 3512
LatestTicket
CreatedAt: 4/22/2021 8:47:18 AM
UpdatedAt: 2/19/2022 10:01:24 AM
Subject: Leak letter
Description: Please assess account for leak..<div>Consumption still high after date of repairs consumer needs to submit another letter.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2996
OpenedBy
AssignedTo: 75
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-22T08:47:11.186Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-21T08:54:50.241Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:50:53.045Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2022-02-19T10:00:15.377Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 17
ResolvedAt: 2/19/2022 10:01:24 AM
Thread: 124249
ResolvedBy: 173
WasCreatedByCustomer
HasIvrcall
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Updator: 17