Details

EscalationLevel: 0
LatestCall
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IsOpen
Customer: 307
LatestTicket
CreatedAt: 7/27/2020 10:49:34 AM
UpdatedAt: 3/28/2022 7:10:22 AM
Subject: LOG QUERY
Description: <br><b>Account terminated</b>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 431
OpenedBy: 11
AssignedTo: 11
Region: 2
Department: 23
QueryType: 3
SubQueryType
Escalation
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History: [{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:27:13.140Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-06-08T12:22:35.820Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T09:36:24.497Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T08:31:02.612Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T08:34:52.189Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T10:27:23.087Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 76
CreatedBy1
UpdatedBy1: 12
ResolvedAt: 3/28/2022 7:10:22 AM
Thread
ResolvedBy: 11
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HasIvrcall
Creator: 11
Updator: 12