Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
3488
LatestTicket
CreatedAt
4/21/2021 1:29:49 PM
UpdatedAt
10/22/2022 11:03:32 AM
Subject
High water consumption
Description
Kindly assess a high water consumption for this account&nbsp;<div><br></div><div><b><u>QRC RESPONSE:</u></b> Customer does not qualify for six months policy, for 202106, 202111, 202203.</div><div>Query Resolved</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2976
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1537
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-21T13:29:50.836Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:19:05.394Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T10:18:08.000Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 11:03:32 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8