Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3486
LatestTicket
CreatedAt
4/21/2021 1:04:23 PM
UpdatedAt
11/29/2021 12:18:29 PM
Subject
High consumption
Description
Kindly assess a high water consumption on this account after a new meter was installed.<table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="864" style="height:15.0pt;width:648pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1535
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-21T13:04:25.167Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:15:59.765Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T12:18:29.572Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/29/2021 12:18:29 PM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14