Details
Conversation
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EscalationLevel
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0
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LatestCall
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-
LatestChat
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LatestSms
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-
LatestEmail
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-
LatestFax
-
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Campaign
-
-
IsOpen
-
-
Customer
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306
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LatestTicket
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CreatedAt
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7/27/2020 7:33:40 AM
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UpdatedAt
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4/11/2022 6:02:16 AM
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Subject
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Description
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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-
Account
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430
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OpenedBy
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11
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AssignedTo
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11
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Region
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2
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Department
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23
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QueryType
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-
SubQueryType
-
-
Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-05T11:30:24.322Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-11T06:12:36.143Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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-
Subcategory
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-
CreatedBy1
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UpdatedBy1
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201
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ResolvedAt
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4/11/2022 6:02:16 AM
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Thread
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ResolvedBy
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11
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WasCreatedByCustomer
-
-
HasIvrcall
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-
Creator
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11
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Updator
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201