Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3479
LatestTicket
CreatedAt
4/21/2021 12:08:00 PM
UpdatedAt
5/21/2022 10:44:24 AM
Subject
Leak credit
Description
Kindly assess a leak on this account that was reported on the 31/03/2021<div><br></div><div>leak credit adjustment done for 202012-202105 av 20kl</div><br/><b>Journal Number</b>: [851526]<br/><b>Journal Amount</b>: [-R19,223.69]
Priority
Disposition
27
ConversationType
3
Parent
Account
2970
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-21T12:08:01.576Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-20T11:38:28.288Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-21T08:47:15.928Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:06:05.657Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-21T10:43:55.338Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
3
ResolvedAt
5/21/2022 10:44:24 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3