Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3476
LatestTicket
CreatedAt
4/21/2021 11:00:11 AM
UpdatedAt
5/17/2022 8:51:08 AM
Subject
query
Description
&nbsp;<table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="864" style="height:15.0pt;width:648pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
2967
OpenedBy
AssignedTo
20
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-04-21T11:00:04.910Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:00:17.521Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
14
ResolvedAt
5/17/2022 8:51:08 AM
Thread
ResolvedBy
20
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14