Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3474
LatestTicket
CreatedAt
4/21/2021 10:40:33 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
6 Months Policy
Description
Kindly assess a six months policy for this account that was reported on 02/2021<div>6 month journal processed on 19.11.21</div><br/><b>Journal Number</b>: [828037]<br/><b>Journal Amount</b>: [-R38,924.71]
Priority
Disposition
27
ConversationType
3
Parent
Account
2965
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
2
SubQueryType
101
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
2
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3