Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3468
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LatestTicket
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CreatedAt
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4/21/2021 9:47:32 AM
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UpdatedAt
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5/8/2023 7:22:37 AM
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Subject
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Incorrect service charge
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Description
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">Please reverse basic
electricity charge prepaid electricity meter </span><div><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA"><br></span></div><div><span style="font-family: Calibri, sans-serif; font-size: 16px;">2021/07/16 - Requested installation/removal certificate from Wayne Beckmann</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA"><br></span></div><br/><b>Journal Number</b>: [496673]<br/><b>Journal Amount</b>: [60334.00]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2963
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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2
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SubQueryType
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50
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Escalation
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EscalationCron
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1529
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History
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CreatedBy
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UpdatedBy
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Category
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2
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Subcategory
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103
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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5/8/2023 7:22:30 AM
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Thread
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ResolvedBy
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2
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2