Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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-
LatestEmail
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LatestFax
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Campaign
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-
IsOpen
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-
Customer
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303
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LatestTicket
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CreatedAt
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7/26/2020 11:10:03 AM
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UpdatedAt
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3/2/2022 7:53:56 AM
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Subject
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water
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Description
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<table border="0" cellpadding="0" cellspacing="0" width="609" style="border-collapse:
collapse;width:457pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt">
<td height="31" class="xl65" width="609" style="height:23.45pt;width:457pt">Account adjusted 05/2021</td></tr></tbody></table>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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427
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OpenedBy
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34
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AssignedTo
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34
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T08:28:50.582Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T08:29:35.552Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T10:21:31.499Z"}]
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CreatedBy
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UpdatedBy
-
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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12
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ResolvedAt
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3/2/2022 7:53:56 AM
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Thread
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ResolvedBy
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34
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WasCreatedByCustomer
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-
HasIvrcall
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Creator
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34
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Updator
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12