Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3428
LatestTicket
CreatedAt
4/20/2021 10:08:22 AM
UpdatedAt
11/21/2021 8:38:16 AM
Subject
Leak letter
Description
<span style="font-size:12.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">Consumer reported water &nbsp;meter leak to w/w ref no.709645</span><div><span style="font-size:12.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">leak credit journal was done in 202009 for March to June 2020.</span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2931
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-20T10:08:16.156Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-21T08:16:39.379Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
6
ResolvedAt
11/21/2021 8:38:16 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6