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CreatedAt
4/20/2021 9:54:27 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2019/02-2020/07<div>Response: Six months policy adjusted</div><br><b>Journal Number</b>: [BJ71709359]. Journal processed and approved. Query resolved.
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2930
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95
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ResolvedAt
3/28/2022 7:08:29 AM
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HasIvrcall
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