Details

EscalationLevel
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LatestChat
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Campaign
IsOpen
Customer: 3411
LatestTicket
CreatedAt: 4/20/2021 7:57:03 AM
UpdatedAt: 11/2/2021 12:24:37 PM
Subject: Leak credit
Description: Kindly assess a leak for for this account that was reported on 02/03/2021<div><br></div><div>Response: Account affected with reading.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2918
OpenedBy
AssignedTo: 74
Region: 4
Department: 23
QueryType: 1
SubQueryType: 100
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-20T07:57:00.581Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-31T10:25:15.459Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T12:24:37.885Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 15
ResolvedAt: 11/2/2021 12:24:37 PM
Thread
ResolvedBy: 172
WasCreatedByCustomer
HasIvrcall
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Updator: 15