Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3406
LatestTicket
CreatedAt
4/20/2021 7:47:27 AM
UpdatedAt
6/13/2022 8:20:17 AM
Subject
High consumption
Description
<span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">The debtor is querying water in October 2020.</span><div><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">Journal done 11 April 2022 to resolve query</span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2916
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1502
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-20T07:47:21.165Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-31T12:50:00.797Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T12:22:18.052Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-10T07:34:03.278Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
14
ResolvedAt
6/13/2022 8:20:17 AM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2