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3394
LatestTicket
CreatedAt
4/19/2021 12:43:58 PM
UpdatedAt
2/2/2022 12:28:44 PM
Subject
Erf no longer exists
Description
kindly be advised that this erf no longer exists. It is, therefore, uncollectable. Kindly reverse all charges raised on this account.
Priority
Disposition
ConversationType
3
Parent
Account
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AssignedTo
Region
2
Department
23
QueryType
7
SubQueryType
60
Escalation
EscalationCron
1494
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-04-19T12:43:52.984Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T12:06:06.579Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-11-03T09:00:56.658Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-11-03T09:35:01.174Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T12:11:41.717Z"}]
CreatedBy
UpdatedBy
Category
7
Subcategory
60
CreatedBy1
UpdatedBy1
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WasCreatedByCustomer
HasIvrcall
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Updator
10