Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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-
LatestEmail
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LatestFax
-
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Campaign
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-
IsOpen
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-
Customer
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295
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LatestTicket
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CreatedAt
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7/24/2020 1:08:52 PM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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water query
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Description
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Journal Done
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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-
Account
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417
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OpenedBy
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5
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T10:04:07.436Z"}]
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CreatedBy
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UpdatedBy
-
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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17
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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-
ResolvedBy
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5
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WasCreatedByCustomer
-
-
HasIvrcall
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-
Creator
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5
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Updator
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17