Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3355
LatestTicket
CreatedAt: 4/19/2021 9:13:42 AM
UpdatedAt: 2/23/2023 7:35:31 AM
Subject: Remove electricity charge
Description: Kindly remove an electricity charge for this account as this consumer is using per paid <div><br></div><div>2021/07/14 - Requested removal/installation report for meters from Wayne Beckman<br></div><div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 2876
OpenedBy
AssignedTo: 5
Region: 2
Department: 23
QueryType: 2
SubQueryType: 103
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-19T09:13:46.876Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-14T13:28:09.926Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-30T10:29:24.508Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-30T10:59:36.394Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-31T10:41:33.016Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T10:39:32.333Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T13:01:17.022Z"}]
CreatedBy
UpdatedBy
Category: 2
Subcategory: 103
CreatedBy1
UpdatedBy1: 214
ResolvedAt
Thread: 133035
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 6