Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
3351
LatestTicket
CreatedAt
4/16/2021 1:25:48 PM
UpdatedAt
1/18/2023 10:11:35 AM
Subject
Leak Credit
Description
Kindly assess a leak credit for this account<div><br></div><div><b><u>QRC RESPONSE:</u></b> A leak letter is requested in order to assess account for leak credit. kindly submit a leak letter, stating the repair date and repairs done.</div><div><u><i>QRC Response -2023/01/18</i></u> ,Consumer has been contacted and emailed to request plumber's letter.</div><div><br></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
2873
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-16T13:25:50.938Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-31T11:36:23.838Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T10:29:54.830Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
141604
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230