Details

Conversation


EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
3349
LatestTicket
CreatedAt
4/16/2021 12:15:09 PM
UpdatedAt
10/9/2022 9:30:11 AM
Subject
Leak credit
Description
Kindly assess a leak credit for this account.<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE:</u></b> Leak credit assessment cannot be done because there is no leak letter provided to check date of repairs. Consumption is consistent, averaging 25- 30 kl as from April 2021.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2871
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-16T12:15:11.330Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T10:16:09.538Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/9/2022 9:30:10 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8