Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3347
LatestTicket
CreatedAt: 4/16/2021 12:06:07 PM
UpdatedAt: 7/21/2021 12:12:50 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 17
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-16T12:06:09.579Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T13:00:01.917Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:13:03.933Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:12:50 PM
Thread
ResolvedBy: 17
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14