Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 3339
LatestTicket
CreatedAt: 4/16/2021 9:43:43 AM
UpdatedAt: 7/21/2021 12:12:06 PM
Subject: no valid query details submitted
Description: no valid query details submitted
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Disposition: 27
ConversationType: 3
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OpenedBy
AssignedTo: 8
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
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EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-16T09:43:39.737Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T13:00:36.117Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:12:19.966Z"}]
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UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:12:06 PM
Thread
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
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Updator: 14