Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3324

LatestTicket

CreatedAt

4/16/2021 7:31:56 AM

UpdatedAt

11/2/2021 10:03:03 AM

Subject

WATER QUERY

Description

WATER QUERY

Priority

Disposition

4

ConversationType

3

Parent

Account

2854

OpenedBy

AssignedTo

14

Region

4

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-16T07:27:55.387Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-31T11:06:50.420Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T10:03:04.457Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

13

ResolvedAt

11/2/2021 10:03:03 AM

Thread

ResolvedBy

14

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13