Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3323
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LatestTicket
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CreatedAt
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4/16/2021 7:22:52 AM
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UpdatedAt
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3/22/2022 9:02:45 AM
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Subject
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leak consumer submitted a plumbers letter
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Description
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leak plumbers letter submitted<br><b>Journal Number</b>: [910134]<div><br></div><div><b>RESPONSE QRC</b>: Leak CR AV-7 201911-202008,Journal {910134}Authorized</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2853
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OpenedBy
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AssignedTo
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74
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-16T07:18:52.019Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T10:02:23.774Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T12:28:51.156Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2022-03-22T09:02:45.740Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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3/22/2022 9:02:45 AM
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Thread
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ResolvedBy
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172
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230