Details

EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer: 3309
LatestTicket
CreatedAt: 4/15/2021 9:19:17 AM
UpdatedAt: 7/21/2021 12:11:13 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2846
OpenedBy
AssignedTo: 132
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-04-15T09:19:19.396Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T13:01:19.779Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:11:24.676Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:11:13 PM
Thread
ResolvedBy: 230
WasCreatedByCustomer
HasIvrcall
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Updator: 14